Last updated December 2025
This Payments & Refund Policy ("Policy") explains how payments, Token usage, payouts, and refunds operate within ViDope, owned and operated by RIBIETC LLC, a Limited Liability Company registered in the State of New Mexico, USA ("ViDope", "we", "us").
By using ViDope, all users agree to this Policy as well as the Terms & Conditions, Client Terms, and Creator Terms.
1.1. All payments on ViDope are processed exclusively through Stripe.
1.2. Stripe may require identity verification (KYC) depending on country and legal requirements.
1.3. ViDope is not responsible for:
1.4. Taxes (VAT, GST, sales tax) may be applied automatically by Stripe.
1.5. ViDope does not store credit card numbers or payment details.
1.6. ViDope is not a bank or financial institution and does not issue electronic money or financial instruments.
Stripe processes all payments; ViDope never accesses full card or banking data.
2.1. Clients must purchase Tokens to request Services.
2.2. Tokens are credited once Stripe confirms the payment.
2.3. All Token purchases are final.
2.4. Tokens are:
2.5. Tokens may not be purchased or used for investment or speculative purposes.
2.6. Tokens do not represent monetary value outside ViDope.
ViDope may adjust the price of Token packs at any time based on operational, economic, or marketplace conditions. Changes to Token pack pricing:
Purchases made before pricing changes remain final.
3.1. All Services are priced exclusively in Tokens.
3.2. Token pricing of Services may change based on:
3.3. Creators cannot set their own prices.
3.4. ViDope may modify pricing at any time without prior notice.
3.5. All algorithms used to determine pricing are proprietary and may be updated.
Users have no entitlement to formulas, explanations, or historical valuations.
4.1. Creators earn Tokens for completed Services.
4.2. Tokens do not convert directly into money.
4.3. ViDope issues payouts in USD/EUR via Stripe.
4.4. Payout valuation may consider:
4.5. Token value is dynamic and may fluctuate.
4.6. ViDope retains a platform service fee.
4.7. ViDope is not liable for delays caused by Stripe or banks.
4.8. Stripe KYC verification is required for payouts.
Creators are fully responsible for reporting and paying taxes in their country of residence. ViDope does not provide tax, legal, or accounting advice.
Exchange rates for USD/EUR payouts are determined by Stripe or financial institutions. ViDope cannot control exchange rate fluctuations. Fluctuation in payout value does not constitute grounds for dispute or refund.
5.1. ViDope performs automated checks to ensure Services remain active.
5.2. If a Service is removed, altered, or invalid:
5.3. Early removal, modification, or manipulation of placements may result in payout denial.
6.1. Minimum duration for all Services is 30 days.
6.2. Renewals require:
6.3. If the Client does not renew, the Service ends automatically.
Refunds are issued only in Tokens and never in money (USD/EUR).
Refunds apply only when:
Refunds are NOT granted when:
Refund decisions are final and at ViDope's sole discretion.
8.1. Attempting a chargeback may result in:
8.2. All payments on ViDope are final.
Tokens are permanently lost if:
Tokens cannot be restored after deletion.
Accounts inactive for more than 12 months may be removed after notice. Tokens remain available unless the account is permanently deleted.
Users may open a dispute at: support@vidope.com
ViDope reviews each case individually, but outcomes are not guaranteed.
Token-to-money conversion is determined solely by ViDope's internal system. Past valuations do not guarantee future payout results. Users cannot claim fixed payout values or Token valuations.
To the fullest extent permitted by U.S. law, ViDope is not liable for:
The Platform is provided "AS IS" and "AS AVAILABLE."
This Policy is governed exclusively by:
All disputes must be resolved in:
State courts of New Mexico, or
Federal courts in New Mexico,
with express waiver of any other jurisdiction.