How To use ViDope (Quick Overview)
This page explains the real workflow inside ViDope:
Create your account and complete onboarding
Verify your email and access the dashboard
Clients create a campaign (during onboarding)
The ViDope team reviews the campaign and curates videos
Client approves a video → an order is created
Creator accepts the order and selects services
ViDope team prepares the service texts (instructions)
Client reviews/edits texts → chooses months + token package → pays via Stripe
Creator starts working, applies services, and checks “uploaded” checkboxes
Client verifies the placement using provided links/mockup
If multi-month, payouts are released monthly until the period ends (renewals can be negotiated)
How To get started (Client or Creator)
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- Click “Start / Get started / Empezar” on the home page.
- Enter your name and email.
- Choose account type: Client or Creator.
- Accept the required policies.
- Click Create account.
After account creation, you’ll see onboarding screens asking for account details.
Before you can fully access the dashboard, you must confirm your email using the verification email sent to your inbox.
Client Tutorials
How To complete your Client onboarding
Account + Business profile
Step 1 — Fill your account details
In onboarding, enter:
- Your name / email
- Company/brand name (if applicable)
- Phone number
- Password
- Postal address (requested for legal/admin purposes)
Step 2 — Fill your Business profile
Next, you’ll enter business-related info:
- Brand name
- Social accounts (where relevant)
- Website/landing links / promo links (if you have them)
- Business location (city; optionally a Google Maps link)
- Collaboration preferences: select platforms you want to work with (Instagram, TikTok, YouTube)
- Words you want to avoid in campaigns
- Competitors you want to avoid in campaigns
Step 3 — Save and continue to Campaign creation
Once saved, onboarding will take you directly to create your first campaign.
How To create your first Campaign (Client)
Step 1 — Open Campaign creation
After saving your business profile, you’ll be prompted to create your first campaign.
Step 2 — Fill campaign fields
Provide:
- Campaign name
- Short description (so the ViDope team understands how to manage your campaign and what creators to bring)
- Long description
- CTA (optional; you can add one or more)
- Hashtags (no strict limit mentioned in the flow — add what you need)
- Region / country targeted by the campaign
- Campaign language
Step 3 — Go to your dashboard
Once completed, you can proceed to the dashboard (email verification is required first).
How To use the Client dashboard
- Token balance (what you can spend)
- Tokens in progress (active + pending)
- Completed totals (to track delivery)
- Live notifications (real-time updates)
- Active orders (everything currently in progress)
- Campaign overview (latest campaigns and quick progress)
- Find a campaign (filter by status/platform/keyword)
- See high-level metrics (active/draft/paused/completed)
- Review token allocation across campaigns
- Open any campaign to view details
- Search and filter all orders
- Monitor pipeline stages
- Open an order to review instructions, status, and delivery links
- View your balances (available / locked / consumed)
- Choose a token package
- Top up securely
- Keep brand/contact details up to date
- Ensure creators understand who they’re working with
- Maintain your links (website/socials)
- Choose what you get emailed about
- Set digest frequency
- Open tickets
- Track ticket status
- Contact the team with order/campaign details
How To get videos proposed by the ViDope team (Client)
Step 1 — Campaign review happens internally
After you finish onboarding and create your campaign, the ViDope team reviews it.
Step 2 — ViDope team curates videos
Once approved internally, the team selects videos for you to review.
Step 3 — You receive a notification
When proposals are ready, you’ll get notified in your dashboard.
Step 4 — Accept or reject proposed videos
Open your campaign, go to the proposals area, and review suggested videos. If you accept a video → ViDope automatically creates an order for that campaign/video.
How To place an order (Client)
from approval to payment
Step 1 — Accept a video (creates the order)
When you accept a proposed video, an order is created and sent to the creator.
Step 2 — Creator decides services (you wait)
The creator receives the order and decides which services they will offer for that video. You will later review and accept the proposed budget.
Step 3 — Creator accepts the order
Once the creator accepts, you get a notification: You’ll see the order moving forward and that the ViDope team is preparing instructions.
Step 4 — Review service instructions (texts)
The ViDope team creates the texts that will be included in the video for each service. In the order, you must: Review texts one by one. Either Accept each text, or Edit the text if changes are needed.
Step 5 — Choose months + token package
After accepting all service texts: You’ll see the total price. You can select how many months the placement should remain active (minimum is 1 month). You select which token package to purchase (if needed).
Step 6 — Pay via Stripe
You are redirected to Stripe Checkout (secure payment flow). After payment: The order becomes confirmed. The workflow waits for the creator to implement the texts/services.
Step 7 — Verify delivery
After the creator marks the services as implemented, you’ll receive a notification to verify: You’ll see a video mockup, links to the video and channel. You should check everything is correctly applied. Recommendation: verify month by month if the order runs multiple months.
Creator Tutorials
How To complete your Creator onboarding
Account → Channels → Services
- First name + last name
- Channel/company name
- Phone number
- Password
Then you’ll see: Channel connected + syncing, Basic stats (followers/subscribers, video count, last sync).
Important rule: If the channel was already added by someone else, ViDope will warn you and block duplicates.
In onboarding, you’ll see: A section per linked social platform, A list of services for that platform. Each service has a description explaining what it does. Select the services you want to offer, then finish onboarding.
How To use the Creator dashboard
- Top stats (earnings, active/completed orders, rating)
- Live notifications (order updates, admin messages, approvals/escalations)
- Token earnings (earned this month, pending payout, available)
- Recent activity (history log)
- Active orders (your current work queue)
How To accept and deliver an order (Creator)
Step 1 — Watch your notifications
New orders and updates arrive in your dashboard notifications.
Step 2 — Open the order and review it
Inside the order: Review the request. Review the services that will apply to this video.
Step 3 — Accept or reject the order
If you agree: Click accept, Confirm acceptance. If you reject: Reject the order, Optionally add context in notes if needed.
Step 4 — Wait for the final instructions
After you accept: The client will receive a notification. The ViDope team prepares the service texts. The client reviews/edits and confirms the final texts + pays.
Step 5 — Review final instructions in the order
When everything is confirmed, you’ll get a notification: Open the order. Review each service and its text.
Step 6 — Start working
Click Start working to begin implementations.
Step 7 — Implement services and mark checkboxes
As you apply each service: Tick the checkbox confirming the service was uploaded/implemented. Once all are checked: The system confirms all services are implemented.
Step 8 — Payments over multiple months
If the order period is more than one month: You receive the amount split monthly. Each month you get the fraction until the full period ends. If it’s a one-month order: You get paid for that one month.
Common moments during an order
Order states & what they mean
This section explains what’s happening at each stage of an order and what you’re expected to do — depending on your role.
Client Side
Happening
You accepted a proposed video. An order has been created. The creator has not yet accepted the order, or ViDope is still preparing the next step.
Your Action
Nothing yet. Wait for the creator to review and accept the order.
Happening
The creator is reviewing the order. They are deciding which services they want to apply to this specific video.
Your Action
Wait. You’ll be notified once the creator accepts or rejects the order.
Happening
The creator has accepted the order. The ViDope team is preparing the service texts (instructions) that will be inserted into the video.
Your Action
Wait until the instructions are ready. You’ll receive a notification when they’re available for review.
Happening
The ViDope team has created the texts for each service. Each service has its own instruction text.
Your Action
Open the order. Review each text individually. For every text: Accept it, or Edit it if changes are needed. ⚠️ All texts must be accepted before you can proceed.
Happening
All service texts are accepted. The final price is calculated.
Your Action
Choose how many months the service should remain active (minimum: 1 month). Select the token package (if needed). Proceed to payment.
Happening
You are redirected to Stripe. Payment is processed securely.
Your Action
Complete the Stripe checkout. Once payment succeeds, the order is confirmed automatically.
Happening
Payment completed. The creator can now start working.
Your Action
Nothing for now. You’ll be notified when the creator starts and delivers updates.
Happening
The creator has clicked Start working. They are implementing the agreed services in the video.
Your Action
Sit tight. You’ll receive updates when changes are uploaded.
Happening
The creator marked one or more services as implemented. The order now includes: A video mockup, Direct link to the video, Channel link.
Your Action
Open the order. Verify that: The services are live, The texts match what was approved. 💡 Recommended: check this every month for multi-month orders.
Happening
The paid period has ended (1 month or multiple months). The order is marked as completed.
Your Action
Nothing. If you want to extend the placement, a new negotiation/order is required.
Happening
The order requires manual review by the ViDope team. This may be due to: Delivery issues, Disputes, Missing updates, Platform-related problems.
Your Action
Wait for updates from the ViDope team. Provide additional information if requested.
Creator Side
Happening
A new order has been sent to you. The video and campaign context are available.
Your Action
Open the order. Review: The video, The requested services. Decide whether to accept or reject the order.
Happening
You declined the order.
Your Action
Nothing else. Optionally add notes for context if needed.
Happening
You accepted the order. The client must: Review service texts, Confirm the order, Complete payment.
Your Action
Wait. Do not start working yet.
Happening
The order is fully confirmed. Final instructions are available.
Your Action
Open the order. Review all service texts carefully. Click Start working when ready.
Happening
You are actively implementing the services.
Your Action
Apply each service exactly as instructed. After implementing each service: Tick the corresponding checkbox to confirm it’s uploaded.
Happening
All services are marked as implemented. The client is notified and can verify delivery.
Your Action
Wait for client verification. If the order spans multiple months: Keep the services active for the full duration.
Happening
For orders longer than one month: Your earnings are split monthly. Each month’s portion is released separately.
Your Action
Ensure the services remain live. Payments continue until the full period ends.
Happening
The full paid period has ended. The order is officially completed.
Your Action
Nothing. If the client wants to extend, a new negotiation/order is required.
Happening
The order requires review by the ViDope team. This may relate to: Missing services, Platform moderation, Client concerns.
Your Action
Add notes or context if requested. Wait for the ViDope team’s resolution.
Quick mental model
Client accepts video → order exists. Creator accepts order → instructions prepared. Client accepts texts + pays → creator works. Creator uploads → client verifies. Time passes → order completes (or renews).
How to start
Open your dashboard. The tutorial prompt appears (intro bubble). Click Yes to begin.
How to move through steps
Click Next tip to go to the next highlighted UI element. Some steps navigate you to sidebar pages automatically.
How to pause
Click Continue later. You can resume when you’re ready (it keeps your progress).
Step 1 — Open Support in your dashboard
Go to Support from the sidebar.
Step 2 — Create a support request
Write: Subject, Category (if applicable), Priority (if available), Description.
Step 3 — Include identifiers
Always include: Campaign name, Order ID (or the link to the order view) so we can resolve faster.
Step 4 — Track tickets
Use the ticket list to: See open/resolved tickets, Continue the conversation.